Contact Us

Altyn Bank JSC (SB of Halyk Bank JSC)

Call Center: +7 (727) 259 69 00
Our Contact Center renders 24/7 customer service without breaks and days off.

Addresses and working hours of JSC Altyn Bank (SB JSC Halyk Bank of Kazakhstan) branches:

Almaty:

Astana:

24, Turan Ave., SaryArka Shopping Mall
Z10H8X6, Astana
Phone: +7 (7172) 59 69 000
Monday-Friday 9:00 am – 06:00 pm

Atyrau:

Aktau:

        • 55, mcr. # 13
         R00A5C7, Aktau
            Phone: +7 (7292) 59 69 000
        • Monday-Friday 9:00 am – 06:00 pm

Retail service

Customer Service

Phone: +7 (727) 259 69 00

We would like to inform you that in addition to the Contact Center, you can also send us all your queries to our email: retail.service@altynbank.kz

Your request will be duly processed

Corporate Service

Corporate Client Services: + 7(727) 259 69 22, e-mail: customerservice@altynbank.kz

«Altyn Online» Internet Banking Support +7 (727) 259 69 98

Trade Finance: +7 (727) 356 61 83 / +7 (727) 356 62 13 / +7 (727) 356 62 42

Suggestions and Complaints

Share your opinion about products and services of Altyn Bank by calling +7 (727) 259 69 00