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Temporary Unavailability of Altyn Bank Services
23.12.2025

Dear Customers!

Due to year-end closing procedures, we would like to inform you about the temporary unavailability of the following services:

From 18:00 on 26.12.2025 until 09:00 on 02.01.2026:

  • International payments in exotic currencies (AED, AUD, CNY, SEK, DKK, HKD, JPY, CAD, CHF), excluding USD/EUR/GBP.

From 17:00 on 31.12.2025 until 09:00 on 02.01.2026:

  • International payments in USD, EUR, and GBP.

From 18:00 on 29.12.2025 until 09:00 on 02.01.2026:

  • Transfers via the "Zolotaya Korona" payment system;

  • Sending and receiving transfers via the "MoneyGram" payment system.

From 17:30 on 31.12.2025 until 18:00 on 31.12.2025:

  • Transfers by phone number within the Republic of Kazakhstan.

From 14:00 on 31.12.2025 until 09:00 on 02.01.2026:

  • Credit card closure;

  • Early deposit termination;

  • Changing credit card limits;

  • Credit card issuance;

  • Full early repayment of loans.

Please take this information into account when planning your transactions during the upcoming pre-holiday period.

Thank you for your cooperation, and we wish you success in the coming New Year!

Sincerely, Altyn-i

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