A reminder for individual clients with a residence permit

Dear customers!

The Bank operates in accordance with the requirements of the tax legislation of the Republic of Kazakhstan and is obliged to update client information to ensure the correct application of the tax regime.

According to paragraph 3 of Article 222 of the Tax Code, the center of vital interests of an individual is recognized as being located in the Republic of Kazakhstan if the following conditions are simultaneously met:

1) an individual has citizenship of the Republic of Kazakhstan or a residence permit in the Republic of Kazakhstan, or a residence permit;

2) the spouse and (or) close relatives of an individual reside in the Republic of Kazakhstan (if any);

3) the presence in the Republic of Kazakhstan of real estate owned or otherwise by an individual and/or his/her spouse and/or his/her close relatives, accessible at any time for his/her residence and/or for the residence of his/her spouse and/or his/her close relatives.

If the Bank does not have supporting documents, the Bank, as a tax agent, is obliged to withhold tax when paying remuneration on your bank accounts and deposits.

Upon provision of supporting documents, the Bank may not apply tax withholding from the amount of interest on the deposit, in accordance with the requirements of the tax legislation of the Republic of Kazakhstan.

All submitted documents will be checked by the Bank for compliance with established requirements.

Required documents:

1. For real estate

You must provide one of the following documents:

•certificate of presence/absence of real estate;

•a certificate of registered lease/gratuitous use agreement for real estate;

If the property is owned not by the client, but by a spouse or close relative, it is additionally necessary to provide documents confirming the relationship.

2. Close relatives living in the Republic of Kazakhstan (if any)

It is necessary to provide information and/or documents confirming the presence of close relatives living in the Republic of Kazakhstan.

Close relatives include:

•parents (including adoptive parents),

•children (including adopted children),

•full and half brothers and sisters,

•grandfathers and grandmothers,

•grandchildren,

•spouse).

The following documents may be provided as supporting documents:

•marriage certificate;

•birth certificate;

• adoption certificate;

•other documents confirming kinship.

How to provide documents?

You can send documents in any convenient way:

At a Bank branch - contact the manager at any Bank branch.
By email - send documents to: info@altyn-i.kz with the mandatory indication of your full name and IIN

Why does the Bank withhold tax?

The Bank operates in accordance with the requirements of tax legislation and is obliged to apply the established taxation procedure in the absence of supporting information.

If I provide documents later, will the deduction be cancelled?

After receiving the documents, the Bank will conduct an inspection.

If the grounds are confirmed, further application of tax withholding will be reviewed.

Who is my data transferred to?

The information provided is used by the Bank solely to comply with legal requirements and tax accounting.

If you have any questions, you can contact:

to the Bank branch
to the contact center;
via a mobile app
to the Bank's official WhatsApp channel at +77713305777