| The number of cash withdrawal operations at ATMs in Kazakhstan and abroad | without restrictions | |
| Cash withdrawal at ATMs in Kazakhstan and abroad | ATM: 1 500 000 tenge (per day) | |
| Сashbox: 2 000 000 tenge (per day) | ||
| Non-cash payment in the trade and service company (POS-terminal) | 1 500 000 tenge (for one transaction), 2 500 000 tenge (per day) | |
| Transactions on the Internet (e-commerce) with 3D Secure /SecureCode1, except for transactions in the Internet Banking system | 3 000 000 tenge (per day), 15 transaction (per day) | |
| Internet transactions (e-commerce) without 3D Secure /SecureCode, except for transactions in the Internet banking system | determined by the client2 | |
| Transfer to another bank card (P2P transactions) with 3D Secure/SecureCode | Type of operation | Limit (equivalent in tenge) |
| In one operation | VISA – 50 000 USD Mastercard – 5 000 USD | |
| Per week | VISA – 100 000 USD Mastercard – 25 000 USD | |
| Per month | VISA – 200 000 USD Mastercard – 50 000 USD | |
| Operation carried out abroad on a chip (ATM/POS terminal) | without restrictions | |
| Operation carried out abroad on a chip (ATM/POS terminal) | Forbidden by default | |
| Magnetic stripe operation (ATM/POS terminal) | 3 (per day) | |
| Transactions by category: casinos and bookmakers (including online), e-wallets, charity | Prohibited by default, except for categories – charity; casinos and bookmakers (including online) up to 1,000,000 tenge (per day) | |
| Operations with an unknown environment (unknown) carried out by means of an imprinter or manual entry of card details into a POS terminal (POS key entry) | Prohibited by default, except POS KEY ENTRY for the categories of merchants: Hotels and Taxis | |
| Operation carried out abroad on a chip (ATM/POS terminal) | Forbidden by default | |
| Magnetic stripe operation (ATM/POS terminal) | 3 (per day) | |
| Transactions by category: casinos and bookmakers (including online), e-wallets, charity | Prohibited by default, except for categories – charity; casinos and bookmakers (including online) up to 1,000,000 tenge (per day) | |
| Operations with an unknown environment (unknown) carried out by means of an imprinter or manual entry of card details into a POS terminal (POS key entry) | Prohibited by default, except POS KEY ENTRY for the categories of merchants: Hotels and Taxis | |
Limit on the number of cards per 1 customer:
| For residents | For non-residents |
| 1 product - 1 card, no more than 4 debit cards per client, including additional cards. Credit and corporate cards are not taken into account when calculating the limit. | 1 product - 1 card, no more than 3 debit cards per client, including additional cards. Credit and corporate cards are not taken into account when calculating the limit. |
*The restrictions do not apply to Private Banking clients.
The number of cash withdrawal operations at ATMs in Kazakhstan and abroad | without restrictions |
| Cash withdrawal at ATMs in Kazakhstan and abroad | 1 500 000 tenge (per day) |
| Non-cash payment in the trade and service company (POS-terminal) | 5 000 000 tenge (per day) |
| 1, за исключением транзакций в системе интернет-банкинга" height="41" style="width: 57.0823%;" width="707">Transactions on the Internet (e-commerce) with 3D Secure /SecureCode1, except for transactions in the Internet Banking system | 5 000 000 tenge (per day) |
| Internet transactions (e-commerce) without 3D Secure /SecureCode, except for transactions in the Internet banking system | 2" style="width: 42.8265%;" width="516">determined by the client2 |
| Transfer to another bank card (P2P transactions) with 3D Secure/SecureCode | 2 500 US dollars (for one transaction), 10 000 US dollars (per month) |
| Operation carried out abroad on a chip (ATM/POS terminal) | without restrictions |
| Magnetic stripe operation (ATM/POS terminal) | Forbidden by default |
| The total number of attempts to incorrectly set the PIN code for any types of operations | 3 (per day) |
| Transactions by category: casinos and bookmakers (including online), e-wallets, charity | Prohibited by default, except for categories – charity; casinos and bookmakers (including online) up to 1,000,000 tenge (per day) |
| Operations with an unknown environment (unknown) carried out by means of an imprinter or manual entry of card details into a POS terminal (POS key entry) | Prohibited by default, except POS KEY ENTRY for the categories of merchants: Hotels and Taxis |
- Additional one-time password required for secure Internet payments;
- The Customer/Holder of an Additional Card is responsible for making card transactions using a Bank Card, including an additional Card, on the Internet, not confirmed by the 3D Secure/Secure Code password entry, except for card transactions performed at the trade enterprise (services), not participating in 3D Secure/MasterCard SecureCode programs and the consequences arising from the disconnection of the Verified by Visa or SecureCode service;
● The Bank informs you that, in addition to the above standard limits, other banks may have their own restrictions, limits on servicing payment cards of other banks by type of transaction, amount of transaction, and currency.
● The Bank informs the Client that when the Client changes the standard limits on card transactions, the Client assumes all the risks and consequences associated with them due to changes in the standard limits on card transactions and in the future the Bank has the right to consider that card transactions on the current account conducted by the Cardholder are carried out with the consent of the Client
● According to the Banking Package Contract, in order to increase the level of security, prevent fraudulent transactions, the Bank is entitled to set, change the above standard limits on card transactions at any time, unilaterally, and also to reject/limit/block any card transactions/cards for an unlimited period of time without notice and consent of the Customer.
+77273305777 и +77273565777 (круглосуточно).">You can get more information on the limits on card operations and their management by phone +77273305777 and +77273565777 (round-the-clock).